Return Policy

Plantquility does not accept returns of any kind for our assortment of potted plants. However, we do guarantee that our plants will arrive at your doorstep as healthy as ever. Thanks to our direct delivery system, your plant will travel straight to you from the hands of our plant care experts, ensuring that it receives the greatest care possible.

If your plant or pot arrives damaged, and you placed your order less than 30 days ago, contact us via email at Make sure to provide us with your order number, as well as a photo of the damaged plant or pot. We will work to provide you with a replacement as soon as possible.

If your order was placed more than 30 days ago and you have questions pertaining to your new floral friend, feel free to check out our website for specialized guides and helpful tips!

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